A Pilgrim’s Guide to Nusuk: Linking and Managing Family Accounts

How to Link and Delink Family Members on Nusuk Hajj

Navigating the Nusuk Hajj platform can be challenging, especially when it comes to linking or delinking family members from your account. This guide simplifies the process, ensuring a smooth booking experience for you and your loved ones.

Why Link Family Members?

Linking family members on Nusuk Hajj is highly recommended for those traveling together. It helps streamline the checkout process and ensures that all bookings are handled efficiently under a single account. However, family members must meet specific criteria before linking:

• The primary account holder should have an activated eWallet.
• The secondary account holders should have an inactive eWallet before linking.

How to Link a Family Member on Nusuk Hajj

Follow these simple steps to link a family member to your account:

1. Log into Your Account

   • Go to Nusuk Hajj and log in as the primary family member.
   • Click on your name in the top right corner.
   • From the drop-down menu, select "My Family".

2. Add a Family Member

   • On the My Family page, click the "Add a New Family Member" button (brown button on the right).
   • Enter the email address associated with your family member’s account.

3. OTP Verification & Invitation

   • Your family member will receive a one-time password (OTP) at their registered email.
   • Ask them to provide you with the OTP to continue.
   • If the family member already has an account, a warning pop-up will appear stating that they are already registered.
   • Click OK, then send an invitation request to link the account.

4. Family Member Accepts the Invitation

   • The invited family member must log into their Nusuk Hajj account.
   • Click on the bell icon in the top-right corner to check notifications.
   • Select "View All Notifications", then click on the "Requests" tab.
   • Find the invitation request and click "Yes" to accept it.

5. Confirmation

   • Once accepted, the primary account holder can log in and check the My Family page.
   • The linked family member should now appear under the account.

How to Delink a Family Member on Nusuk Hajj

If you need to remove a family member from your account, follow these quick steps:

1. Log into Your Account and go to "My Family".
2. Click "Manage Members" on the My Family page.
3. Find the family member you want to remove and click "Delink Member".

Once removed, the family member will no longer be connected to your account for booking purposes.

Final Thoughts

We hope this step-by-step guide makes it easier to manage family accounts on Nusuk Hajj. May Allah accept your intention for Hajj and grant you a smooth and blessed journey.